Shipping policy

At Luxiku, we want to ensure your shopping experience is seamless from checkout to your doorstep. Below you will find the details of our shipping rates, delivery times, and policies.

Shipping Rates & Delivery Time

We work hard to process and ship your orders as quickly as possible.

  • Free Shipping: We are happy to offer Free Standard Shipping on all orders over $50.

  • Standard Shipping: For orders under $50, a standard shipping fee will be calculated and displayed at checkout.

  • Delivery Window: Once shipped, your order will typically arrive within 5 to 8 business days.

Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

Please Note: High-volume shipping seasons or unexpected carrier delays may occasionally impact delivery windows. If there is a significant delay in the shipment of your order, we will contact you via email.

Tracking Your Order

Once your package is on its way, we will send you a shipment confirmation email containing your tracking number(s). You can use this number to monitor your package's journey directly through the carrier's website. Tracking information usually updates within 24 to 48 hours of shipment.

Customs, Duties, and Taxes

Luxiku is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).

Damages & Issues

If you receive your order damaged, or if it is lost in transit, please save all packaging materials and damaged goods, and contact our customer support team immediately at our official contact email so we can help resolve the issue for you.

Need Help?

If you have any questions regarding your order or our shipping practices, please don't hesitate to reach out to us through our Contact Information page on luxiku.com.

Email: luxiku.suport@gmail.com
Website: https://luxiku.com

Our support team will respond as soon as possible and assist you with your shipping concerns.